Privacy Policy

Last updated: 10/09/2024

1. Introduction

Welcome to Soulve Studio! Your privacy is important to us, and we are committed to protecting
your personal information. This Privacy Policy outlines how we collect, use, and share information
about you when you visit our website, https://soulvestudio.com (the "Site"), or use our branding,
web design, and packaging design services (the "Services").


2. Information We Collect

  • Personal Information: We collect personal information that you voluntarily provide to us, such as your name, email address, phone number, and payment information when you book a consultation, make an inquiry, or purchase our services.
  • Service Information: We may collect information about your business, such as brand goals, design preferences, and any other details you provide to help us deliver our services effectively.
  • Usage Data: We collect information about how you interact with our Site, including your IP address, browser type, pages visited, and referral links.
  • Cookies: We use cookies and similar tracking technologies to enhance your experience on our Site, analyse site traffic, and understand user behaviour.


3. How We Use Your Information

  • To provide, manage, and improve our services.
  • To communicate with you, including responding to inquiries, sending updates, and delivering project deliverables.
  • To process payments and manage transactions.
  • To send you marketing materials, offers, and newsletters (if you have opted in).
  • To comply with legal obligations and protect our rights.


4. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. We may share your
information with trusted partners and service providers who assist us in delivering our services,
such as payment processors, project management tools, and marketing platforms. These parties are
obligated to protect your information and use it only for the purposes for which it was shared.


5. Data Security

We implement reasonable security measures to protect your personal information. However, no
method of transmission over the Internet or electronic storage is 100% secure. While we strive to
protect your information, we cannot guarantee absolute security.


6. Your Rights

You have the right to access, update, or delete your personal information. You may also request to
opt out of receiving marketing communications at any time by contacting us at hello@soulvestudio.com


7. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of any changes by posting the
new policy on this page. Please review this policy regularly to stay informed of any updates.


8. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:
hello@soulvestudio.com

Terms & COnditions

Last updated: 10/09/2024

1. Introduction

Welcome to Soulve Studio! These Terms and Conditions ("Terms") govern your use of our website,
https://soulvestudio.com (the "Site"), and your purchase and use of our branding, web design, and
packaging design services (the "Services").

By accessing our Site or purchasing our Services, you agree to comply with and be bound by these
Terms. If you do not agree with any part of these Terms, please do not use our Site or Services.

2. Services and Fees

  • We offer various branding, web design, and packaging design services tailored to your business needs. Details of our services, packages, and fees are available on our Site or provided upon request.
  • All service fees are subject to change. You will be notified of any fee changes before confirming your order.


3. Payment Terms

  • A deposit of 50% is required to begin any service, with the remaining balance due upon project completion or as specified in the service agreement.
  • Payment plans may be available upon request, with options for 3 or 6 installments. Please contact us for more information on payment options.
  • All payments are due in full before final project deliverables are released.

4. Client Responsibilities

  • You agree to provide all necessary information, feedback, and approvals in a timely manner to ensure the successful and timely completion of the project.
  • You are responsible for reviewing and approving all deliverables, and notifying us of any required changes or corrections within the specified timeframes.

5. Refund Policy

  • Due to the custom nature of our services, all sales are final. Deposits and fees paid are non- refundable.
  • If you cancel your project before work begins, you may be eligible for a partial refund at our discretion.


6. Intellectual Property

  • All designs, graphics, and content created by Soulve Studio remain the property of Soulve Studio until full payment is received.
  • Upon full payment, you are granted a non-exclusive, perpetual license to use the designs for your business purposes. You may not resell, redistribute, or claim ownership of the designs outside of the agreed usage.

7. Limitation of Liability

  • Soulve Studio is not liable for any direct, indirect, incidental, or consequential damages resulting from your use of our Site or Services.
  • We do not guarantee specific results or outcomes from our services, as success depends on various factors outside our control.


8. Termination

  • We reserve the right to terminate or suspend access to our Services if you breach these Terms or engage in unlawful or harmful conduct.


9. Changes to the Terms

We may update these Terms periodically. The most current version will be posted on this page, and
we encourage you to review these Terms regularly. Your continued use of the Site or Services after
any changes signifies your acceptance of the updated Terms.


10. Governing Law

These Terms are governed by and construed in accordance with the laws of [Your Country/State],
without regard to its conflict of law principles.


11. Contact Us

If you have any questions or concerns about these Terms, please contact us at:
hello@soulvestudio.com

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